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1. VM Indicator
2. Phone Display
3. Line/Feature Buttons
4. Soft Keys (Phone Features)
5. Navigation Pad
6. Release Key
7. Hold Button
8. Conference Button
9. Transfer Button
10. Speaker Button
11. Mute Button
12. Headset Button
13. Dial Pad
14. Volume Adjustment
15. Directory
16. Application Button (Phone Settings)
17. Voicemail Button
18. Back Button
19. Handset

Dialing Instructions

• Emergency: Dial 911 or 9-911
• On-campus phones: Dial their 4-digit extension
• Local:  9-xxx-xxx-xxxx
• Long Distance or Toll Free: 9-1-xxx-xxx-xxxx

Placing a Call on Hold

• During a call, press the HOLD button 
• Press RESUME to retrieve
  • If multiple calls are on hold, use navigation key to select desired call with soft key

Call Waiting

• Upon hearing call waiting tone, press the ANSWER soft key
  • (Current call is automatically placed on Hold)
• See above to switch between calls

Transferring a Call

• Press the TRNSFR button 
• Dial Number
• Press the TRNSFR button again

If Receiving Party Refuses Transfer

• Press ENDCALL soft key
• Press RESUME soft key

Conference Call

Allows up to 6 participants including initiator

• During an active call press Conference 
• Dial number
• Press the Conference Button again
  • Repeat

To view active members while on a conference call:

• Press the MORE soft key, then the CONFLI soft key

Voicemail Setup

• Press the Messages key 
• When prompted enter the default password:  531531# 
• Follow Prompts to Completion 
  • Record Name 
  • Record Standard Greeting 
  • Set New Password  
    • New Password must be at least 4 digits 
    • Must not be last 4 of the phone # 
    • Must not be reverse of phone # 
    • Must not be consecutive (1234)/(5678) 
    • Must not contain two different digits (1212) in a row 
    • Must not have three digits the same (8882)

Accessing Voicemail

From Your Desk Phone 

• Press the Messages key  
• When prompted enter your voicemail password 

From Another Desk Phone or Outside Phone 

• Dial (609) 626-6800 Press *, then your extension number followed by a # 
• Enter your voicemail password

Basic Menu Options

1. Check NEW Messages 
2. SEND a Message 
3. Review SAVED Messages 
4. SETUP Options 

Change Password

1. Login to voicemail
2. Press 4-3-1
3. Enter new password
4. Press #
5. Enter new password again
6. Press #

Change Your Greeting

1. Login to voicemail
2. Press 4-1-1
3. After Cisco Unity plays your current greeting, press 1 to re-record it, or press 3 to record a different greeting, choose the greeting, and then rerecord it.